Our Services
For Start Ups to Enterprises and Every Business in Between
Expert B2B & B2C ECOMMERCE CONSULTING
Unsure of how to get started? Drowning in all the advice of the experts online? It’s times like these when it’s helpful to have a friend who knows the e-commerce industry.
Sometimes you just need someone to bounce ideas off of. That’s how we approach e-commerce consulting for our clients. We have a unique understanding of the challenges you’re facing, and can walk you through the process every step of the way.
eCommerce Solution Evaluation
We suggest all businesses keep an up-to-date blueprint of their currently implemented systems, services, and daily workflows. Friends of Commerce will evaluate and map your current solution, which will serve as a guide to pinpoint areas for improvement.. This will give everyone a clear vision of the current state of the business as well as inform our next steps. Friends of Commerce will evaluate your solution, create and keep your solution architecture blueprints, diagrams and workflows, then identify costly inefficiencies and any shortcomings of your current solution. (Because friends care about that kind of thing.) Back to Top ^
Personalized B2B & B2B Consulting and Guidance
Friends of Commerce understands that every business is unique, and further understands that no one solution can truly solve every problem. For example,B2B & B2C are two very different models and experiences, each with their own challenges (My glasses probably won’t work for you, for example ). However, most businesses share the same goal. To grow, progress, and stay up to date with evolving technology. We work to understand your business goals and needs, and solve for anything standing in the way!
At Friends of Commerce, we have seen MANY B2B, B2C and Hybrid (B2B+B2C) projects and are experts in the space. In some cases with just a little extra effort your business may be able to easily cater to a user base you’re currently missing. Friends don’t let friends miss any opportunities. Back to Top ^
Solution Implementation
Whether you are online for the first time, or have an existing solution in production today, Friends of Commerce can help ensure the best modern day tools and services are taken into consideration when crafting a unique solution for your online business. Most modern service offerings have native features and functionalities built in that are overlooked, which could in fact save on costly development efforts. (No need to reinvent the wheel ) Friends of Commerce adheres to the solutions best practices when cases call for customizations needed for your business. As a good friend, transparency should be the most important attribute, following trust. We have tools in place to work in a transparent manner with you and your team. Back to Top ^
Custom Integrations / Development
As we know, the anatomy of online businesses differ in terms of customizations and integrations. We’ll help you implement either or both, using as much of the native solution as possible before considering customizations. Since we know that no one solution can fit every business, it is necessary to fill some gaps with customizations or integrations to best serve your customer base. Either way, Friends of Commerce will ensure best practices and solution approaches are always implemented. Back to Top ^
Enhanced Usability and Design (UX/UI) Consulting and Services
Friends of Commerce understands the difference between experiences (B2B vs B2C for example.) and how that ties visually to your user base. No matter which, we’ll assist in creating an experience that is easy and natural for your customers. We can create the entire branding and experience, or work with you with any assets you have. The ultimate goal is to get your user through your process in the quickest and exciting easiest possible!!! Back to Top ^
SEO Search Engine Optimization and Social Media
In order to continue to increase sales, all businesses require a continuously growing customer or user base. Friends of Commerce will ensure that your solution is optimized for growth in terms of SEO, social media, and sharing. We understand how search engines function, as well as the power of sharing via social media channels. As the saying goes, “the more friends the merrier!”. We’ll implement SEO best-practices to ensure your business ranks highly in search results, and leverage the power of social media so that your growing user base gives your business valuable exposure.
eCommerce Marketing Suite
The latest expansion to our services provides B2B & B2C organizations looking for faster growth with strategy, systems, and execution in order to supercharge revenue and maximize ROI. Our world-class eCommerce strategy team and tools allow organizations to scale their business faster and see results quickly. From on-site Conversion Rate Optimization (CRO), digital advertising and media, to customer journey mapping and lifetime customer value optimization (LCV), Friends of Commerce has you covered. We’ll get your system optimized and have you seeing record sales in no time.
Honest consulting for e-commerce businesses.