Five B2C Customer Experience Lessons for B2B eCommerce In today’s competitive marketplace, B2B companies can no longer afford to overlook the importance of delivering exceptional customer experiences. B2B customers have come to expect many of the same personalization, convenience, and engagement strategies of successful B2C brands. Enhancing your customers’ experience can decrease customer churn rate […]
The business landscape has fundamentally changed, with traditional operations facing increasing pressure to modernize. While established companies have built their success on proven systems, today’s market demands more agile, connected solutions – making cloud transformation not just beneficial, but essential. Cloud-based systems now span the entire business ecosystem: ERP platforms like Acumatica for comprehensive business […]
Strategic Partnerships, Expanded Services, and Industry Recognition 2024 marked a transformative period for Friends of Commerce with the expansion of marketing services, the establishment of influential partnerships, and industry recognition through alliances with BigCommerce and Acumatica. These milestones underscore our commitment to empowering businesses with strategic tools and solutions in the rapidly advancing eCommerce landscape. […]
Honest consulting for e-commerce businesses.